What does Fully Managed mean?

Fully managed support means that we will handle just about any issue or configuration request you may have with your server outside of custom software/script installations (ex: ffmpeg+mplayer+mencoder). Some examples of things covered by our fully managed support may include but are not limited to:

• Security audits.
• Load problems or sluggishness.
• Network related issues.
• Failure of server to boot.
• Hardware failures
• Package installations via package manager (yum,rpm).
• DNS Configuration
• Troubleshooting script configurations and/or website errors.
• Task automation.
• Firewall setup & troubleshooting.
• E-mail configuration.
• Software upgrades & migrations. (php, mysql).
• Custom apache configurations
• Perl/PECL module/extension installations.
• Backup configurations.
• And much more.

If you have a specific question or require clarification on something which is not listed here please contact us.